Refund policy

At Shift Change Apparel, we want you to love your purchase.

Because our items are made to order, we do not accept returns or exchanges if the wrong size or colour is ordered, or if you simply change your mind.

Please review your order carefully before checking out — consider it your final chart check.

Damaged or Incorrect Items

If your item arrives damaged, has a printing error, or there is an issue with the design, we’re happy to help.

Eligible issues must be reported within 30 days of delivery. We will offer a free replacement or refund when appropriate.

Need Help?

For assistance with a return, replacement, or refund request, please email us at shiftchangeadmin@gmail.com with your order number and photos of the issue.